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Shipping Policy

Orders typically ship within three (3) business days from the time they are placed, excluding statutory holidays and seasonal shutdowns.
All orders are shipped from Port Elgin, Ontario, and delivery times vary depending on your location.

We currently ship within Canada only and can only deliver to residential street addresses. We do not ship to P.O. Boxes.

At checkout, you’ll be shown real-time shipping rates and can select your preferred carrier.

Once your order is on its way, you’ll receive tracking information by email.

We are not responsible for stolen packages. Please ensure your delivery address is secure and accessible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Our courier requires photo documentation, so email us clear photos of the damaged item(s) and packaging. This allows us to process your claim promptly.

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