COVID-19: Product Deliveries

With the complex concerns around COVID-19 evolving quickly in Canada and around the world, it has become clear that we must all do our part to help. We continue to navigate this challenging time and wanted to give you an update on the actions we are taking to support our customers and vendors across Grey, Bruce and Simcoe counties and across Canada.

The health and wellbeing of our community is what matters most. With things changing by the minute, we are making some important changes. Starting Wednesday, March 25, we will reduce our local delivery days to 2 per week and limit our shipping across Canada to 2 days per week as well. This decision is a precautionary measure to help protect the wellbeing of Big Mama and her staff. 

In light of social distancing recommendations, all orders must be paid for via e-transfer only.  No cash, credit cards or debt will be accepted at this time.  Also, deliveries will be dropped off at your doorstep, at an estimated agreed upon time only after e-transfers have been made. We've taken additional precautions to keep our communities safe, including extensive cleaning and sanitizing in each of our production locations while they remain open for business. During this time Big Mama is offering free delivery from Kincardine to The Blue Mountains and Walkerton to Lion’s Head with no minimums.

We are proactively managing our supply of products to ensure we continue to have what you need.  At present, BMKC Canada is well stocked and ready to serve you while maintaining a safe and healthy work environment.

To get through this pandemic, we need to come together, be kind and caring, and continue doing our part to keep each other safe and healthy. Thank you for your continued support of small, local business as we all work through this unprecedented situation together.

Shawna Harvey

Owner & Executive Chef

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